Pin Up Support
Any gamer can face problems while gambling in the Pin-Up App, so it is vital to have the possibility to get help rapidly. To satisfy this necessity, the casino offers Bangladeshi players several ways to contact support to receive assistance and resolve issues.
| Support Method | Description | Request processing time |
|---|---|---|
| Online chat | A fast and convenient way to get real-time assistance. Players can start a chat with an agent directly in the Pin Up app | 5 minutes |
| Social networks | Players can reach out to the Pin Up support team through official accounts on Telegram | within 24 hours |
| For more complex inquiries, players can email the Pin Up support address [email protected] | within 48 hours |
Online Chat
Live chat is the fastest and most effective way to get help from Pin Up support. Players can start a chat with an agent at any time by simply clicking on the “Live Chat” button in the app. It is located in the lower left corner. Pin Up agents work 24/7 and are ready to help with any questions or problems.
Social Networks
On social networks, you can find a lot of useful information about the company. For example, about current or upcoming promotions or new games. However, you can only get full support via Telegram. The support team will try to answer your request during working hours.
You can resolve a complex issue that requires a long-time conversation through a Pin Up email. The support service responds within 48 hours. Gamers from Bangladesh can write a detailed message via email and add screenshots or any files they want.
FAQ
How can a player contact Pin Up BD support?
Players can contact Pin Up support via live chat in the app, via social media, or by sending an email to support.
What is the fastest way to contact Pin Up support?
Live chat is the fastest way to get help from Pin Up support. Agents answer 24/7.
How long does it take to receive an email response from Pin Up support?
Pin Up support responds to emails within 48 hours. Sometimes this may take longer, especially if the issue is complex and requires detailed consideration.
Can a player contact Pin Up support via social media?
You can get support and help through Telegram. The support team will try to answer your request during business hours.
Where should I go if I need to attach a photo to a question?
You can add small files in the chat. You can also write by email, where you can attach more photos and even videos, if necessary.