Pin Up Terms and Conditions

The online casino and bookmaker Pin Up offers a wide selection of services for thrill-seekers. However, before plunging into the world of bets and slots, every potential Bangladeshi user should carefully study the rules of the game in this app. Come take a look at the key points to consider before registering an account.

Pin Up Terms & Conditions

Who can become a Pin Up user?

The app’s services are available only to adult users whose age meets the legal requirements for gambling in Bangladesh. This threshold is 18 years of age.

Each app user also confirms that they are:

  • Not a pathological gambler or suffering from gambling addiction;
  • Not located outside of Bangladesh at the time of utilizing app services;
  • Not representing the interests of organizations and companies, as well as third parties – only themselves;
  • Complying with the BD laws regarding online gambling.
Pin Up user requirements

Account creation and verification procedure

For full access to all Pin Up functions, Bengali players must complete the registration procedure. When creating an account, the gamer indicates their real name, surname, and date of birth, as well as valid contact information: phone number and email address.

To combat fraud and money laundering, the company has the right to request from a user the documents confirming the information specified during registration. Most often, account verification is required before the first withdrawal of funds, but it can be initiated at earlier stages.

It is important to understand that owning multiple accounts is strictly prohibited. Each user can only have one account. Violation of this rule leads to the blocking of IP addresses, with the cancellation of transactions and winnings.

Pin Up App registration conditions

Bonuses and promotions: rules and restrictions

Bonus offers are an integral part of any online casino’s marketing strategy, and Pin Up is no exception. Here, users have access to various types of rewards: welcome rewards, free spins, cashback, etc.

It is important to remember that all bonuses are credited to a separate bonus balance and are subject to wagering requirements. Only after fulfilling the conditions for the turnover of bets can these funds be transferred to the main balance and withdrawn. As a rule, the maximum sum you can get from a promotion is limited to 10 times the size of the bonus itself.

Any attempts to abuse bonuses, dishonestly wagering them, or using fraudulent strategies to guarantee earnings are strictly prohibited. Bangladeshi players caught in such manipulations may lose all bonus funds and winnings from them, up to the complete blocking of the account.

Bonus conditions in Pin Up

App policy regarding personal data

The security and continuing privacy of user data is of utmost importance to Pin Up. The gathered data is processed strictly with adherence to the legal norms in Curaçao, the company that has issued a license for the Pin-Up App. Furthermore, it’s only carried out for the following aims:

  • Player Identification;
  • Providing access to app services;
  • Conducting financial transactions;
  • Improving app services by taking into account users’ needs;
  • Communication with users regarding the operation of the casino;
  • Combating fraud and other illegal activities;
  • Resolution of possible disputes and conflicts.

The company guarantees reliable protection of data from unauthorized access and undertakes to transfer it to third parties only in cases provided by law.

Personal Data in Pin Up App BD

Rules and consequences

To maintain a fair and safe gaming environment, Pin Up has several strict rules. In particular, users are not allowed to:

  • Upload malicious code or take actions that disrupt the stability of the app;
  • Hack or otherwise circumvent the app’s security systems;
  • Use bots, scripts, and other betting automation tools;
  • Collude with other players to gain an unfair advantage;
  • Insult or be aggressive towards employees and other users.

Violation of these rules may result in immediate account suspension without the possibility of recovery. In particularly serious cases, the company reserves the right to transfer information about the violator to law enforcement agencies or take legal action.

Main Rules of the Pin Up App

Contacting the Staff

Users can still experience unusual situations or issues that require individual consideration while on Pin-Up. To resolve these issues, they should contact the support service.

Communication channels with support:

  • Online chat (for registered users)
  • Dedicated Telegram channel;
  • Email.

Support specialists can help users understand the nuances of the rules, the verification procedure, financial specifics, and other aspects of the app’s operation. The response time to requests usually does not exceed 48 hours for email and Telegram. For live chat, it’s instant.

Contacting Pin Up BD Support

Changes to the user agreement

Pin Up reserves the right to make changes to the terms of service unilaterally. This may be due to changes in the functionality of the app, legislation, or other subjective reasons.

All updates to the user agreement are published on the app and come into force from the moment they are posted. The company does not undertake the obligation to personally notify each user about the amendments made, so players are advised to independently monitor the current version of the rules.

If the player does not agree with the new conditions, they have the right to discontinue the use of Pin-Up services and close their account. Continuing to use the app after updating the user agreement is regarded as unconditional acceptance of all changes made.

When Pin Up BD amends the agreement

Summary

The User Agreement is the basic document that defines the principles and conditions of interaction between Pin Up and players. It contains comprehensive information about the registration procedure, financial transactions, bonus policy, security measures, and many other aspects of the app’s work.